Orders .: Refund

API Reference / v15

Refund an Order

This endpoint refunds an order and returns the merchant-facing order data with with a non-null refunded_at key.

To refund an order, your app must have created the order and you must have a merchant access token with the manage_merchant_orders permission.

Request Endpoint

POST /v15/orders/:uuid/refund

Authorization Required – Merchant Token in Header

Authorization: token merchant="982-9a4218e4b6714b7b6b47890d0bf2f46544c99ff7a5957f72ef5637eaafdc73"

Request Body (Optional. Only required if merchant has manager_confirmation code set, which is uncommon)

  "refund": {
    "manager_confirmation": "87168"

Request Parameters

Param Type Required Description
manager_confirmation String or null No If the merchant uses one, the manager confirmation code used to authorize the refund.

cURL Example

curl -X POST https://sandbox.thelevelup.com/v15/orders/bf143c9084810132faf95a123bd6cde9/refund \
  -H Accept:application/json \
  -H Content-Type:application/json \
  -H 'Authorization:token merchant="982-9a4218e4b6714b7b6b47890d0bf2f46544c99ff7a5957f72ef5637eaafdc73"'

Example Response

HTTP/1.1 200 OK

  "order": {
      "created_at": "2015-01-22T11:29:22-05:00",
      "location_id": 19,
      "loyalty_id": 20,
      "refunded_at": "2015-01-22T14:28:05-05:00",
      "user_display_name": "TestCreds T.",
      "uuid": "bf143c9084810132faf95a123bd6cde9",
      "earn_amount": 0,
      "merchant_funded_credit_amount": 0,
      "spend_amount": 10,
      "tip_amount": 0,
      "total_amount": 10


HTTP/1.1 404 Not Found - The order does not exist

(Empty response body.)

HTTP/1.1 422 Unprocessable Entity - The order is unable to be refunded.

    "error": {
      "object": "order",
      "property": "base",
      "message": "The refund was unsuccessful. Please contact support@thelevelup.com for assistance."

HTTP/1.1 422 Unprocessable Entity - The manager confirmation is incorrect

    "error": {
      "object": "refund",
      "property": "manager_confirmation",
      "message": "Manager confirmation was incorrect."