- Platform Overview
- Resources and Guides
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POS Integration
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Getting Started
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Core Concepts
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Integration SDK
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Certification
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- Order Ahead
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Provider Enablement
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Provider Enablement
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Endpoints
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Developer Endpoints
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API Reference
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Getting Started
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v15
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- Access Tokens
- Campaigns
- Credit Cards
- Users
- Credit
- Locations
- Payment Methods
- QR Codes
- Progress Adjustments
- Orders
- Rewards
- Gift Cards
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v14
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- Credit
- Access Tokens
- Campaigns
- Categories
- Credit Cards
- Interstitials
- Locations
- Loyalty
- Orders
- Payment Tokens
- Support Tickets
- Users
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Consumer Flow
POS Integration / Core Concepts
Consumer Flow
Below is an overview of the transaction process from a consumer perspective for a counter-service business:
- The user will have the LevelUp app (or an app powered by LevelUp) on their phone.
- They open that app to display their QR Code. The user may set a tip amount, which gets embedded into the QR Code.
- They scan that QR Code at the LevelUp Scanner connected to the point-of-sale system.
- The POS system processes the transaction.
- Moments later, the consumer receives a push notification and email receipt detailing their purchase and any savings.
- The customer, satisfied, collects their purchase and heads on their way.
LevelUp prides itself on enabling a simple, quick, and convenient user experience. As you can see in the flow above, the consumer never has to do anything but scan their phone to complete a payment. All discounts, rewards, loyalty progress etc. are applied automatically by LevelUp server-side. Again, the consumer never has to take any action (but pay) to trigger these actions.